EazyDraw Support


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Email Support Available


	Email EazyDraw Support

We are pleased to provide email support to all of our customers.

Our experienced technical support staff will respond to your support request via return email within one business day, usually within a few hours.

If more urgent assistance is required, call our hot line at +1 608.444.5245, this is a US call to the state of Wisconsin. Support is free but no toll free number is available.

You do not need to be a registered user to obtain support. All questions help us learn ways to improve EazyDraw. Even if your are just giving the demo version a try-out, drop us an email if you get stuck or see a problem.

Try EazyDraw Help

You may get more immediate assistance by posing your question to EazyDraw's integrated Help system. This is found on the Help Menu of EazyDraw (right-most main menu). You will see a search phrase text field at the top right of the Help browser window; enter your question here.

EazyDraw's Help documentation is detailed and rather extensive. The information is provided in HTML form and viewed with the OS X help viewer. This means that you can browse the help information following threads of interest with convenient clickable links. And the content is searchable.

We have tuned the help search system with Frequently Asked Questions (FAQ's) that have been posed to your EazyDraw support team in the past.

Where are the FAQ's

You won't find a Frequently Asked Question section on our web site. First, we believe that if a question is asked frequently -- something should be fixed and we fix it. Simple as that.

For those situations not addressed by rule 1, we have taught the integrated EazyDraw help system the answers to questions that have been posed to your support staff at EazyDraw. So there is no need to stop what you are doing, go online, and poke around looking for a the answer to a commonly asked question. The answer should be right at your finger tips and seamlessly integrated into your EazyDraw user experience.

EazyDraw download is a 13 meg universal binary optimized for both the Intel and PowerPC Mac processors, run on Leopard or Tiger, Panther and Jaguar version available

The current version of EazyDraw is 2.6.0 which is a universal binary optimized for Intel and PowerPC processors.

Learn about new features on the What's new page. Here you will find a detailed chronological list of added features and bug fixes.


	See What is New

Support Forms

	Nine Month License
	License Support
	Feature Request
	Bug Report
	How do I . . . . .

The current version of EazyDraw requires Mac OS X version 10.4.3 or newer. Those still using OS X version 10.3.x, known as Panther will need to use EazyDraw version 1.9.0.

Learn about the specific capabilities of EazyDraw version 1.9, the Panther version.


	EazyDraw 1.9 Capabilities

A legacy version of EazyDraw is maintained for use with Jaguar. Those still using OS X version 10.2.x, known as Jaguar will need to use EazyDraw version 1.7.1.

Learn about the specific capabilities of EazyDraw version 1.7, the Jaguar version.


	EazyDraw 1.7 Capabilities


	This web page designed, created and published entirely with BBEdit and EazyDraw. iWork is a Copyrith of Apple Inc., iWork artwork from Apple.com, iWork not the property of EazyDraw or Dekorra Optics. AppleWorks is a registered trademark of Apple Inc.

	EazyDraw, a Dekorra Optics LLC enterprise
	Contact: ph +1 608 444 5245 fax: +1 608 635 2124 mail: N5040 Beach Garden Road, Poynette, WI USA.
	Copyright © 2007, All rights reserved.